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Vancouver airport ranked best in North America eight years running

Vancouver airport ranked best in North America eight years running

Investments in airport facilities, along with the Heathrow team's dedication to service, led to the airport achieving its best ever annual passenger satisfaction scores in 2016, while welcoming a record 76 million passengers.

BIAL receiving the Skytrax award in Paris on Tuesday. This recognition affirms our service belief which we have held steadfast all these years - putting passengers at the heart of all we do.

In the 2017 rankings, Singapore's Changi Airport was listed the world's best airport for the fifth consecutive year, followed by the Haneda and Incheon airports, Skytrax said.

Baku Heydar Aliyev Airport is named the best airport among airports of Russian Federation and CIS countries for the level of the provided services.

Meanwhile, Taoyuan airport was ranked the 21st best airport in the world, down one notch from past year.

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"We share this honor with the Changi Airport community and many government agencies and commercial partners. We will continue to improve by investing in better connecting journeys, offering a more personalised and friendly service, and welcoming exciting new retail and hotel options". "This is particularly meaningful this year as we saw 22.3 million passengers come through our terminal-two million additional passengers from the year before".

"To be voted the world's Best Airport for the fifth consecutive year is a remarkable achievement for Changi Airport, and underlines the airport's popularity with worldwide air travellers".

"We are delighted to be the beneficiary of this award", says Patrick Gosselin, general manager of Fairmont Vancouver Airport.

But here is the morale booster: It has been adjudged the Best Airport Immigration Service in the 2017 World Airport Awards. "Our goal is to create a complete experience for our customers and that involves modern facilities, a wide range of dining and shopping options and special amenities that help minimize the level of stress that potentially accompanies air travel".

Prizes are awarded in various categories, such as "Best Airport Shopping", "Best Airport Staff Service" and "Best Airport Terminals".

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